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Password reset portal

DH OEM

Solution1: For Dahua recorder purchased before July. 2017

Please click here:

Solution2: For Dahua recorder purchased after July 2017

1. Choose "forget password" on the login window.

password_1

2. Enter your email address.

password_2

3. Scan the QR code and send it to the address system give you.

password_3

4. Wait for 10 minutes, you will recieve a email contains security code.

*Caution: For camera password reset. you need to use the hard reset on the camera by pressing the reset button on the motherboard.

Eyeonet

follow these step to retrieve your password

1. Go to your login window.

password_eyeonet

2. Choose retrieve password.

3. Choose dynamite password.

password_eyeonet2

4. Take a picture of your dynamite information and upload it.

Please click here:

CAUTION: After you take the picture, DO NOT quit from this dynamite window until we give you the dynamite code.