In no event shall Ameta be liable for any direct, indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or
profits. Ameta does not involve into on-site services and labor.
Ameta provides a one (1) year in depot warranty on the products purchased from Ameta unless otherwise stated, starting from the invoice date. The warranty does not
extend beyond the original Buyer of products from Ameta. Ameta shall have no obligation to the Buyer with respect to providing any warranty on any products for which
Ameta has not received full payment from the Buyer.
It is necessary to have RMA numbers for any item returning to Ameta. An RMA number is valid for only 30 days from the date issued. You may be directed to the
manufacturer for warranty service. Please allow us up to 15 business days for testing and handling RMA request.
Returned products must be accompanied by original packing. Improperly packed items will be rejected with no consideration.
Ameta does not warrant any product that has been subject to improper use, abuse or physical damage. For products with operating system, such as Microsoft Windows, the
warranty does not cover operating system crash caused by misuse or virus.
Ameta does not warrant accessories and consumable products, such as transformer, battery, cable, wire, media, connector, etc.
"No Fault Found" returns will be subject to a minimum $35 inspection and handling charge regardless of whether or not the unit(s) is covered by warranty.
All goods remain the property of Ameta until fully paid for. No credit after 30 days, return must be in original packaging and resalable condition. Original POS slip needed
for refund. 20% restocking fee will be applied on all approved returns within 30 days without resalable condition. Shipping insurance will be covered by customer's
insurance policy unless Ameta must be notified by writing. Ameta pays for both way shipping for DOA (defetive within 30 days). Otherwise, Ameta pays for one way shipping
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Products within warranty period are eligible for exchange service:
Product defective within 30 days, will be treated as DOA and be replaced a new one.
Ameta will cover both way shipping. Over 30 days, repair or exchange to equivalent model.
Cross ship for RMA advanced replacement for Product purchased within 90 days. Ameta will charge shipping first, the defective item must be shipped back at clients expense within 30 days for full credit.
Credit for product purchase within 30 days with original packaging and resalable condition. Credit could be remained as store credit or refund. Original POS slip needed for
refund. A 20% restocking fee will be applied based on invoice price for product not in resalable condition. No return or credit after 30 days. Software is non-returnable.